Frequently Asked Questions
Ordering
Once, you have decided on the product(s) that you want to order, use the Quantity tool to select the quantity of items that you would like to purchase, then click the Add to Cart button.
Continue shopping in this manner until you have completed your order. When you are ready to checkout, click the Cart button in the upper right-hand corner of the page.
You will be asked to either register (for new users) or log in to your account (for existing users). You may also choose ‘Checkout as Guest.’ The ToolStore Checkout page will prompt you for additional information (e.g., shipping address and billing information).
After entering your information as needed, click Place Order. If you see a Thank You for Your Order page, your order was successful.
Most orders will ship within 1 to 2 business day. If you have any questions or issues during the ordering process, don’t hesitate to contact us at (305) 432‑4258.
We do our very best to process and deliver orders as quickly as possible. N & N’s stocked items will usually ship within 1 to 2 business day. Depending on your location, you should receive these items within 3 to 7 business days. However, processing and delivery time frames can vary significantly depending on the product.
For guaranteed delivery of items that are needed urgently, we strongly encourage you to consider expedited shipping options, which are available on many of our products. If you have any questions about processing time and/or expected delivery time frames for your order, please don’t hesitate to contact us at (305) 432-4258.
To cancel an order that has already been placed, please reach out to our customer service team directly at (305) 432-4258. We’re available Monday through Friday from 9am to 6pm EST.
Purchase Orders can be sent to us at sales@nn-aviation.com.
For order quotes, please contact our customer service team at (305) 432‑4258 or email us at sales@nn-aviation.com. We’re available Monday through Friday from 9am to 6pm EST.
Quoted prices are good for 30 days.
You are not required to have an account to place orders. To place your order without an account, click Checkout as Guest when prompted to log in or register.
Please note that registering for a an account offers several benefits, such as:
- Exclusive promotions and sales
- Easy access to your order history and status
- Add multiple addresses and payment options to your account
- Net 30 terms for qualifying customers
- Tax-exempt ordering for qualifying customers
Still have a question?
N & N customer service team is here to help.
Fax: (786) 746-6565
*Holiday hours may vary.