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Customer Service

Our mission is to make your job easier.

Our Customer Service Team is Here for You

Phone: (305) 432-4258
Monday – Friday: 9am – 6pm (EST)
*Holiday hours may vary.

Frequently Asked Questions

Choose from the topics below to view helpful answers from our customer service team.

Ordering

How do I place an order?

How can I cancel my order?

Payment

What are my payment options?

How do I sign up for Net 30 payment?

Shipping

What is N & N’s shipping policy?

Where do you ship from?

Returns

How do I make a return?

What do I do if I receive damaged goods?

My Account

What is my user ID and password?

How do I register for an account?

Product Information

What is the warranty on your products?

What if the picture of an item on ToolStore does not match the product attributes?

Website

What browsers and browser versions does our Online Store support?

How can I find an item on the ToolStore?

Customer Service

Is there a retail store I can go to?

How do I sign up to receive a catalog?

N & N Policies

N & N POLICIES

Shipping and Returns

N & N POLICIES

Payment

N & N POLICIES

Privacy